Reliance Jio Welcome Offer – FAQ

Last Updated On : Sunday, September 4, 2016
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On Sep 1st, 2016 Reliance Industries Limited Chairman Mukesh Ambani started his speech on the Annual General Meeting with the announcement of Jio. Jio features, tariffs, Jio welcome offer and future plans were explained by Mukesh Ambani during the event. Reliance Jio was launched a few months back with the preview offer on selected handsets and a few days back this was extended to almost every 4G smartphones. Everyone was very curious about the official launch of Jio. As expected, the official confirmation about Jio was made by the Reliance chairman during the AGM.

Jio

Jio Welcome Offer:

Starting from Sep 5th, 2016 Reliance Jio will be available to everyone with the Jio Welcome offer. You can visit your nearest store to avail your free SIM card. The Jio welcome offer includes free calls, SMS, data, apps and video till Dec 31, 2016. During this period, Jio will test the network connectivity, calls, etc., which help them to fix the issues. This period is like a testing period for Jio, before charging the customers. Post Dec 31st, 2016, you can choose your desired plan.

Jio Welcome Offer


Here are the frequently asked questions about the Jio Welcome Offer.

FAQ about Jio Welcome Offer:

What is Jio Welcome Offer?

  • If you are an existing Jio Preview Offer customer, you will be automatically migrated to the Free Welcome Offer on 05th Sept 2016. As a part of this offer, you will continue to enjoy unlimited HD voice & video calling, unlimited SMS, high-speed data and access to a host of Jio premium apps till 31st Dec 2016.
  • If you get a Jio SIM as part of the Free Welcome Offer, you will enjoy HD voice & video calling, unlimited SMS, high-speed data and access to a host of Jio premium apps till 31st Dec 2016.

How to get Free Jio Welcome Offer?

You can get the Free Welcome Offer through any 4G LTE device. Check out the complete List of compatible devices from all brands.

  1. Install the MyJio App from Play Store.
  2. Follow simple instructions to generate an Offer Code.
  3. Visit Reliance Digital and Dx Mini stores, Modern Trade outlets and prominent multi-brand Jio stores with original & copy of Proof of Address (POA) and Proof of Identity (POI) and one passport size photograph.

Note : Please ensure you carry your Free Welcome Offer Code along with the handset.

I am already on Jio Preview Offer, what is the impact on my plan? Can I get the unlimited offer anymore?

If you are an existing Jio Preview Offer customer, you will be automatically migrated to the Free Welcome Offer on 05th Sept 2016. As a part of this Offer, you will continue to enjoy unlimited HD voice & video calling, unlimited SMS, high-speed data and access to a host of Jio premium apps till 31st Dec 2016.

What is the validity of Jio Welcome Offer?

The Free Welcome Offer is valid till 31st Dec 2016.

How to activate the Jio Welcome Offer?

After successful tele-verification, the welcome offer benefits will automatically get credited to your Jio number.

How many free calls I can make during the welcome offer?

You can make unlimited local/STD calls during the welcome offer till Dec 31st, 2016.

How many SMS can I send during the Jio Welcome offer?

During Welcome offer, you can able to send 100 local/national SMS per day for free. If you want to send more than that, you can purchase an SMS voucher from MyJio app or from jio website.

How much free data I can get in the Jio welcome offer?

All the users with Jio welcome offer can avail unlimited data till Dec 31,2016. Every day the first 4GB of data will be at 4G LTE speed. Post 4GB every day, the speed will be reduced to 128 Kbps with unlimited data.

Jio Welcome Offer Data Limit

Is there a cost for roaming inside India?

There is no charge for roaming inside India during the welcome offer period.

Whether ISD facility and international roaming available on the Free Jio Welcome Offer?

ISD facility and international messaging are available on chargeable basis. You can purchase the ISD voucher and international roaming packs from MyJio app or from the jio official website.

Can I choose a preferred number while availing the Jio SIM?

You can choose a preferred or premium number from our Reliance Digital or Reliance Dx Mini stores basis availability of the number.

What can I do after the Free Welcome Offer on 31st Dec 2016?

After the expiry of the Free Welcome Offer, you can choose from various plans from prepaid or postpaid available on the Jio website.

Any monthly rental need to be paid during the Welcome offer?

No monthly rental will be applicable till 31st December 2016. After Dec 31st, you can choose your desired plan available on the Jio website.

Can I avail free Jio services during the welcome offer?

You can avail Free Subscription of Jio TV, Jio Cinema, Jio Music, Jio Magazine, Jio Newspaper, Jio Security, Jio Cloud[5GB] till Dec 31st, 2016.

Can I switch between Prepaid and Postpaid and Vice versa?

You will be required to fill a Migration or Customer Application Form (CAF) and provide the set of PoA/ PoI documents.

If you are an existing Jio Preview Offer customer, you would be migrated to the Free Welcome Offer. You will be required to fill a Migration / CAF and provide a new set of PoA/PoI documents. However, this service is currently not available and would be available shortly.

Can I Switch from another network to Reliance Jio?

Check out the detailed post about how to port your number to Reliance Jio.

If you have more questions about the Jio Welcome offer, feel free to comment your questions. I will answer them ASAP.


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